HairThirst processes orders within 1–2 business days. Shipping times vary depending on the destination and the shipping method selected at checkout. Shipping charges are calculated and shown during checkout before the order is completed. Once an order has shipped, tracking information will be provided when available. Please make sure your shipping address is entered correctly before completing your order. HairThirst is not responsible for delays caused by incorrect or incomplete address information. If you have questions about your order or shipping, contact us at hairthirst@gmail.com or (800) 315-0725.